Privacy Policy

Effective Date: from January 2025

At Via Wedding Decorations, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide when you use our website, contact us, or engage in our services.

1. What We Collect

We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Event details (date, venue, preferences)

  • Billing and delivery address

  • Payment information (processed securely through third-party providers)

  • Any other information you voluntarily provide when contacting us or booking services

2. How We Use Your Information

We collect your personal information for the following purposes:

  • To respond to enquiries or quote requests

  • To manage bookings and deliver services

  • To communicate about your event or changes to services

  • To process payments and deposits

  • To send promotional emails (only with your consent)

  • To improve our website and customer experience

3. How We Store and Protect Your Information

Your information is stored securely and is only accessible to authorised team members. We take all reasonable steps to protect your data from misuse, interference, loss, unauthorised access, or disclosure.

Payment details are not stored on our servers and are handled through secure, third-party payment gateways.

4. Sharing Your Information

We will never sell, rent, or trade your personal information.

We may share your information with:

  • Third-party service providers (e.g. payment processors, delivery partners) as needed to fulfil your booking

  • Legal or regulatory authorities if required by law

All third-party providers are bound by confidentiality and data protection agreements.

5. Access & Corrections

You may request access to the personal information we hold about you at any time. If your information is incorrect or outdated, you have the right to request that it be updated.

To make a request, please contact us via the details below.

6. Cookies & Website Tracking

Our website may use cookies to enhance your browsing experience and collect anonymous analytics data. Cookies do not store personal information and can be disabled in your browser settings.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website or services signifies your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Via Wedding Decorations
📞 0432 482 034
📧 [Insert Email Address]
📍 Belfield, NSW 2194, Australia